School Receptionist
Position
The School Receptionist serves as the primary front-of-house representative for the Oregon Ballet Theatre School. This role provides a welcoming and professional presence for students, families, faculty, and visitors while supporting daily administrative operations of the school.
The School Receptionist assists with student services, general inquiries, and front desk operations, ensuring that communication with families and visitors is handled efficiently and with excellent customer service. This role prioritizes exceptional customer service and requires the ability to identify issues and route them to the appropriate level of the organization when needed.
Job Duties/Competencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Front Desk & Family Services
- Serve as the first point of contact for students, families, and visitors entering the school, providing a welcoming and professional environment
- Answer phone calls and assist with in-person inquiries regarding class schedules, registration, and general school information
- Direct questions, concerns and all emails to the appropriate school staff when necessary, to the School Registrar
- Support student check-in and dismissal procedures to ensure safety and accountability.
- Monitor lobby and reception areas to maintain a safe, organized, and orderly environment.
Administrative & Operational Support
- Assist with basic registration support, including guiding families through the registration process and providing information about classes and programs either in person or over the phone, emails are to be directed to the School Registrar
- Maintain front desk materials, informational resources, and student sign-in procedures.
- Support the distribution of revised or updated communications, schedules, and announcements.
- Assist school staff with operational needs during busy class times, events, or performances as assigned.
- Perform general administrative tasks as assigned.
Education & Experience
* Current CPR/First Aid certification OR willingness to obtain this certification.
- High-School Diploma or Equivalency
- 1-2 years in an office or school administrative environment (or equivalent to).
- Strong written and verbal communication skills
- Excellent attention to detail and organizational skills
- Ability to work independently and collaboratively under pressure to meet deadlines.
Candidates must be able to pass a thorough background check. A full job description can be obtained here.
Computer Skills
- Microsoft Office Suite
- Experience using MINDBODY, or similar database or CRM system.
Apply
Email your cover letter and resume to jobs@obt.org. Applications will be reviewed as they are received, and the position will remain open until filled.
Photo Credits:
OBT School Students | Photo by Jingzi Zhao
About Oregon Ballet Theatre
This is an exciting time to work at Oregon Ballet Theatre (OBT) – the nation’s 20th largest classical ballet company. OBT is the largest professional dance company in Oregon, employing over 300 people and attracting artists from around the globe with our reputation for excellence. The company is rooted in the traditions of classical ballet, with a repertoire that ranges from the great classics to premieres from some of the most exciting choreographic voices in the field today, including our own Artistic Director, Dani Rowe. Our mission is dedicated to the vitality of, and access to, world-class ballet performance and training in our region.
In addition to our 5-show main stage season, we introduce students to ballet and the importance of lifelong movement through our education and community engagement programs, and we train dancers from three years old to 80 years old through the professional and recreational classes at the Oregon Ballet Theatre School. Many of our students go on to successful professional careers at companies including the Joffrey, the Dutch National Ballet, and within our own organization.
Our Mission
Oregon Ballet Theatre is dedicated to fostering an enduring appreciation for dance through the pursuit of excellence in performance, training, and community programs.
Our Vision
Oregon Ballet Theatre seeks to inspire the dancer in all of us through the power of movement.
